The digital customer interaction for energy suppliers
Full energy for a 100% digital customer journey!
Transform your customer interactions and processes into energetic and digital customer experiences
With the ajila Platforms for energy suppliers, we help to efficiently and digitally handle all business processes up to the conclusion of all customer contracts with online forms, contract generation and electronic signatures with one solution approach. Up to several thousand PDF documents and contracts become a digital experience thanks to our platforms and know-how based on over 20 years of experience.
We guarantee:
More conversions
Increase your conversion rate by offering your customers digital, simple and automated processes that are available 24/7.
More customer focus
Maximum customer orientation in products and services enables future customer needs to be identified in good time and served in a timely manner.
Digital signature included
Automatically authorize your customers to sign at the highest level with our identification process: the Qualified Electronic Signature.
This is why energy suppliers trust us
- Confidentiality
Ajila always treats customer data confidentially and is compliant with CH-DSG and EU-GDPR - Data processing
Form data is only stored temporarily and is irrevocably deleted after successful transaction - Location
Form data is only processed and stored at an ISO 27001 cloud provider in Switzerland - Encryption
The form data is always encrypted during transmission and at rest - Access
Very restricted access policy by vetted employees of ajila AG or Swisscom. Accesses only allowed from Switzerland
More satisfied customers, thanks to digitization
We show you how we not only digitize processes for energy suppliers, but revolutionize them.
- Increase your customer satisfaction by offering them simple and automated processes that are available 24/7.
- Maximum customer orientation in products and services enables future customer needs to be identified in good time and met in a timely manner.
- Automatically authorize your customers to sign at the highest level with our identification process: the Qualified Electronic Signature.
Strong partners
Benefit from our excellent relationships with our renowned partners from day one.